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Better Business Bureau warns against unethical services targeting the Elderly

RALEIGH, N.C.  –The Better Business Bureau (BBB) of Eastern North Carolina advises seniors to be aware of scams that may result in significant financial losses. Several companies claim to provide legitimate services to seniors, but do not deliver on their promises.

Highlighted in the BBB Consumer Alerts, Consumer Benefit Group, an Arizona-based company, is calling seniors and stating their personal information was found on various mailing lists.

Complaints allege the company uses high pressure to sell a $300 membership program that will eliminate their information from being distributed. After enrolling in the program, seniors report unauthorized charges, customers service issues and difficulties obtaining refunds.

“Unfortunately, seniors are often targets for scam artists, as they tend to be deeply concerned with maintaining finances to last them throughout their lives,” says Beverly Baskin, president and CEO of the BBB of Eastern N.C. “To avoid falling prey to scams, seniors should always check with the BBB before entering into any agreements.”

 

In another case, Express Scripts targets seniors through mail-order prescriptions. Consumers have filed over 170 complaints about the company’s late delivery, improper billing, lost orders and incorrect prescriptions.

For more information on how to protect seniors, visit bbb.org.

About the BBB of Eastern North Carolina:
The Better Business Bureau of Eastern North Carolina is a 501 (c)(6) not-for-profit corporation serving 33 counties in Eastern North Carolina. The organization is funded primarily by membership dues from more than 3,200 local business and professional firms. The BBB promotes integrity, consumer confidence and business ethics through business self-regulation in the local marketplace. Services provided by the BBB include, reports on companies and charitable organizations, general monitoring of advertising in the marketplace, dispute resolution services, and consumer/business education programs. All services are provided at no cost to the public, with the occasional exception of mediation and arbitration. Visit bbb.org.