Boomer women steal spotlight during
Fashion Week
It's
Fashion Week, when retail conversation normally runs to leggy
19-year-olds sailing down the runway. This year, however, everyone
from Women's Wear Daily to Vogue is talking about older women, like
48-year-old Sharon Stone, who just bumped the 20-year-old Olsen
twins as the spokesmodel for designer Badgley Mischka, or
47-year-old Madonna's ads for hip retailer H&M.
That makes it a
great week for Forth & Towne, the Gap chain aimed at 35-plus women,
to introduce its new ad campaign, "The Chic Revolution Begins." The
print ads, done by New York-based agency AR, support the 14 Forth &
Towne stores opening this fall in Atlanta, Houston, Seattle, and
throughout California. (The chain already has locations in Illinois
and New York.)
At
first glance, it might seem that targeting older women is a
slam-dunk. For one thing, there are 41 million Baby Boomer
women in the United States. Plus, clothes aimed at this
segment have been a hit: In addition to Eileen Fisher and J.
Jill (now part of Talbots), Chico's and Coldwater Creek are
among retail's biggest success stories. Women also respond
to age-based appeals, which is why marketers are signing up
older spokespeople, like Christie Brinkley, 52, for Cover
Girl; Diane Keaton, 60, for L'Oreal; and Stone, who also
pitches Christian Dior's skin-care line.
By skewing
slightly younger, Forth & Towne is hoping to dodge the dowdiness
factor associated with some of the shops aimed at older women, and a
fit factor many women dismiss as "pajamatization"--elastic
waistbands, "generous" seats, and long, boxy jackets. And the ads,
which will run in fashion-oriented magazines like More and Elle,
play up the new chain's style.
But not
everyone expects Forth & Towne to do well. "Gap was too tentative in
their market selection," says Marti Barletta, president of The
TrendSight Group, Winnetka, Ill., which specializes in marketing to
women. By focusing on women in the 35-plus range, she says, "they
have not made enough of a commitment to Baby Boomer women."
The issue,
Barletta says, is that the over-50 segment of the market is a very
different demographic than the youngest Boomers, who are 42--and
even more different than the 35-year-olds that Gap is trying to
reach. "At 35, a woman has much more in common with a 25-year-old
than with someone who is 45," says Barletta, who is also the author
of the forthcoming Prime Time Women: How to Win the Hearts, Minds
and Business of Boomer Big Spenders.
"In their
40s, women are going through all kinds of angst about their age, and
about wanting to look younger. But by the time they turn 50, women
are much happier with who they are," she says. Chains like Chico's
and Coldwater Creek have been so successful, she says, because they
appeal to that older woman's stronger sense of authenticity.
Forth &
Towne's offerings, while more high-fashion, are also less
distinctive, Barletta maintains. "This woman knows who she is, and
wants to look interesting," she says. "She's not going to buy
ruffles or ruching because they are in this year."